SERVICES
Managed IT Services
Proactive IT management for businesses where downtime isn’t an option.
Proactive IT Management That Keeps Your Business Moving
Most businesses do not think about their IT until something breaks. By then, the damage is done — lost productivity, frustrated employees, and recovery costs that could have been avoided.
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FPA Solutions takes a different approach. Our Managed IT Services program keeps your systems monitored, maintained, and protected around the clock. We identify and resolve issues proactively, so your team keeps working, and you keep growing.
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Whether you have 10 users or 100, we build a service plan around your business — not the other way around.
What's Included
Our ongoing managed services include:
24/7 Server and Workstation Monitoring
Virus and Malware Protection
Software Deployment and Upgrades
Remote End-User Support
Disk and Storage Management
Monthly Management Reporting
Security Patch Management
User Account Management
Cloud Backup
Network Configuration Management
Software License Reporting
System Inventory Reporting
On-Site Services — When You Need Us There in Person
​Some problems need hands on the hardware. Our on-site team handles new system deployment, hardware diagnostics and repair, and infrastructure changes on your schedule.
Who This Is For
Our managed IT clients are typically professional services firms, healthcare offices, legal practices, nonprofits, and small to mid-sized businesses in the Baltimore-Washington area who want enterprise-level IT without the enterprise overhead. If you have a team that depends on technology to do their jobs, this is built for you.